On Friday 29th September 2017, Primecare Health Ltd held our first MacMillan Coffee Morning! 
We will be posting our total amount raised soon once it has been confirmed.
Here are some pictures from todays event.

This poem was written by Primecare Health Ltd staff member Breedge Reid who feels very passionately about Palliative Care.

If I am unable to speak
I can still hear you,
Talk to me I'm still here
We all live and we all die
Please make my journey run smoothly
Let me be surrounded by people, who care,
If it is the last thing you do for me let both my journey and end be filled with dignity, respect and be pain free
When you go home you can say to yourself Jessie lived and died well and take pride in the part you played as a caring and compassionate human being
You never know when it may be your turn.
Ask yourself what would you want?

Recruitment - Working Better Together                  
On Wednesday 27th June 2017, Primecare Health Ltd hosted a recruitment workshop in which 6 of our services users and their family members attended, as well as our student placement nurse Tamer McLaughlin. We are in the process of revamping our recruitment programme and the contribution from service users and their opinions have helped the process move along quicker! We are hoping to have our next workshop in August/ September time. If anyone is interested in attending please contact our office at 01506 890970 or drop us an email at:

Service User Forum

Our next Service User's Forum will be held on Wednesday 19th July 2017 at 1:30pm at the Holiday Inn Edinburgh City West, 107 Queensferry Road, Edinburgh, EH4 3HL. This gives our clients a chance to raise their voices and to be heard first hand by our management staff.


Primecare Health Ltd have recently joined twitter as a way of informing our online users of any updates and communicating effectively with other care services in the Edinburgh area. 

Primecare Health are the proud main sponsor for Davidson’s Mains and District Pipe Band.
Formed in 2010 by Pipe Major Clare Miller, it has given over 50 children aged between 8 and
18 an opportunity to perform and compete locally and now internationally. This year they have
won 18 trophies and titles including 5th place at the Scottish Pipe Band Championships,
5th place at the World Pipe Band Championships. The band was also crowned Lothian and
Borders Champion of Champions as a band and for Drumming. The band has given its young
members some amazing opportunities including performing with The Red Hot Chilli Pipers as
part of the Edinburgh International Festival, supporting The Scottish Fiddle Orchestra at a
summer concert and Hogmanay Celebration in The Usher Hall and leading the parade to
promote Edinburgh’s new status as a Fair Trade City. They also have their own concert at
Christmas time where all band members and learners can display their talents to family and
friends. Future events: Christmas Concert, Friday 16th December 2016. Royal High School,
7pm- 9pm Saturday 20th May 2017 British Championships - Paisley Saturday 10th June 2017
UK Championships - Belfast Saturday 24th June 2017 European Championships - Forres Saturday
29th July 2017 Scottish Championships - Dumbarton

We wish them continued success and the best of luck for 2017!


New Electronic System 

We are now in the process of rolling out our new electronic care planning and care notes system.
Our care workers will still be visiting and providing the same high level of care for you.
However, our senior carers will now be using the mobile based system to receive your care plan,
enter their care notes and medication records on the mobile phone.
As we are still in the implementation stage they will continue to complete the communication
and medication books however this will eventually be replaced. You will also begin to notice that
care plans and risk assessments will be carried out using the PASSsystem.
The new system has substantial advantages and marks a substantial improvement in homecare.
If you wish any further information on this, please contact Lorna Easton, Office Manager.

As most of you will be aware, the Care Inspectorate carry out a yearly inspection of all Care at
Home services.During an inspection, the inspector grades the service with the
lowest grade being a one and the highest being a six.
Our latest inspection, carried out in September 2016 we received the following grades:

  • Quality of Care and Support 4
  • Quality of Staffing 4
  • Quality of Management and Leadership 5

It was also noted that all previous requirements made at the last inspection had been met.
No requirements were made from our most recent inspec-tion.
As a result of their recommendations we plan to carry out the following actions:
  • Continue to monitor and carry out any care plan and risk assessments due for their 6 monthly review
  • Gradually implement our new electronic care planning and care notes system—the PASSsystem.?
  • Review our medication support and processes for our service users. This will be part of all risk assessments
  • Annual appraisals for all staff will continue to be carried out by our management team.
We will continue to work hard to meet these recommendations and to meet the expectations of our service users.
A copy of our latest report can be obtained on the Care Inspectorate website:
If you wish to discuss any aspect of your service, please do not hesitate to contact our office.

Changes to your care services

The City of Edinburgh Council recently completed the process of awarding new contracts
to organisations that deliver care at home services. Primecare Health chose not to join the 
new contract, however we are still continuing to provide ser-vices within Edinburgh and West 
Lothian. Self Directed Support legislation enables you to make informed choices on 
what your support looks like and how it is deliv-ered. You have the choice to continue to 
receive your care at home service from Primecare Health or move to another registered 
organisation identified by you.

The options available to you are as follows:
  • Option 1 You ask the Council to provide you with a direct payment which you use to buy support from Primecare Health
  • Option 2 You choose the support you want with your budget and ask Primecare Health to organise this on your behalf through the Council. This is called an Individual Service Fund
  • Option 3 You ask the Council to choose and organise the support you need. You will be required to move to a new Provider or sub-contracted Provider. If you wish to continue with Primecare Health, this option is not availa-ble to you
  • Option 4 You ask the Council for a mix of these options for different types of support

We appreciate it can be a confusing time with change, but we will work with you to 
discuss what we can offer and how we can support you to continue to meet your 
outcomes. The City of Edinburgh Council have also now written to all our service users 
to explain their process in more detail.
If you wish to discuss these options further please contact, 
Lorna Easton, Office Manager on 0131 339 1468.

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