ABOUT PRIMECARE
Primecare Health Ltd is an independent care provider supporting people and families across Edinburgh & West Lothian. We are committed to delivering high-quality, person-centred care that promotes independence, dignity and meaningful participation in everyday life.
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With a focus on both Care at Home and specialist Autism Services, we tailor support around individual needs, preferences and goals. Whether someone needs help maintaining routines, building life skills, or accessing their community, we work closely with them and their families to ensure the right support is in place.
Our Vision
A life where every person is valued, included, empowered and safe.
Our Principles
Our services are underpinned by:
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Inclusion
We listen to individuals and families, involving them in decisions about their support.
Dignity & Respect
Everyone receives care that respects their privacy, autonomy and individuality.
Choice & Control
People are supported to make meaningful choices about their lives.
Accessibility
Care is delivered in a way that allows people to stay connected to their communities.
Person-Centred Support
Every person is heard, understood and supported in ways that reflect who they are.
Independence & Wellbeing
We help people maintain independence and improve their quality of life.
Protection & Safeguarding
We ensure sensible safeguards and robust policies are in place to protect individuals from harm and neglect.
Workforce Excellence
We develop a skilled, compassionate team who deliver care with professionalism and empathy.
Our Mission
​To ensure individuals receive personalised support that helps them achieve positive outcomes, enhances their quality of life and supports their families with confidence and compassion.
Why Choose Primecare Health Ltd
At Primecare Health Ltd, our commitment goes beyond tasks and routines — we support people to live fulfilling and connected lives. We do this by:
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✔ Delivering care that is respectful and tailored
✔ Working closely with families and professionals
✔ Maintaining quality through training, oversight and reflective practice
✔ Continually improving based on feedback and best practice
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We are regulated by the Care Inspectorate, and our services are regularly reviewed to ensure high standards of support and safety.
Our Commitment to You
From first enquiry to ongoing support, we aim to make every interaction simple, reassuring and transparent. If you have questions about our services or want to know how we can help, please get in touch — we’re here to support you.