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PRIVACY POLICY

Primecare Health Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us.

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1. Who We Are

Primecare Health Ltd is a UK-based provider of health and care services.

Data Controller: Primecare Health Ltd
Contact Email: admin@primecarehealthltd.co.uk
Registered Address: 11 Castle Road, Winchburgh, West Lothian, EH52 6RQ

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2. What Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Telephone number

  • Enquiry details submitted via contact forms

  • Technical data such as IP address, browser type, and device information

  • Any information you voluntarily provide when contacting us

We do not collect sensitive medical information through this website.

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3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide information about our services

  • Improve our website and user experience

  • Comply with legal or regulatory obligations

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4. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent – where you submit an enquiry

  • Legitimate interests – to operate and improve our website

  • Legal obligation – where required by law

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5. How We Store Your Data

Your data is stored securely and only accessed by authorised persons. We take appropriate technical and organisational measures to protect personal data from loss, misuse, or unauthorised access.

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6. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or to meet legal requirements.

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7. Sharing Your Data

We do not sell or rent your data.
We may share data with trusted third parties (e.g. website hosting or IT providers) only where necessary and under strict confidentiality agreements.

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8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

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9. Contact

If you have any questions about this policy or your data, please contact: admin@primecarehealthltd.co.uk

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